Careers

Careers

Infinity Contact on CBS

Watch the video from CBS featuring Infinity Contact.

 
Careers Overview

Careers Overview

Are you looking for the best opportunity you’ve ever had? A place where you are valued, treated with respect and rewarded on performance? When you work at Infinity Contact, you are provided with a wealth of opportunity for professional growth. Coupled with ongoing development and training, the opportunities for career growth are endless.

With hundreds of employees the career opportunities are endless. As a leading provider of outsourced solutions, opportunities exist in several career fields. There are multiple levels of programs available to employees, starting at Customer Service Survey positions and ranging to telephone/communications Account Manager Positions, through the Management/Director level positions.

 

“I am truly blessed to be part of the Infinity Contact family! My first interview was a very warm and positive experience. I feel the positive energy from team leaders, the supervisors and the management. Coming to Infinity Contact has given me the opportunity to work with professional individuals. The opportunity for personal growth is here for those who apply themselves and go the extra mile for our clients. Thank you for this opportunity. I love my job and look forward to coming in everyday …”

  –Andrea S.

 

We are always on the lookout for exceptional talent. Click the button below to search all of our open position openings.

We invite you to contact our Human Relations office for personal assistance and to learn about current career opportunities at Infinity Contact.

View All Open Positions

Why Infinity Contact?

Opportunity

At Infinity Contact, we value hard work and acknowledge internal talent. We focus on helping employees grow and succeed within the company.

Flexibility

While we have both full and part-time opportunities, we work with our employees to determine the right schedule and offer programs to help balance work and personal obligations. At Infinity Contact, we have flexible schedules to help cater to personal lifestyle and family needs.

Team Atmosphere

A supportive, team atmosphere is strongly promoted to help build success for each employee. The nature of the atmosphere is driven by our strong value system allowing employees to really feel their contribution on the business.

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Recognition & Retention

We want our employees to give their best at all times and feel empowered to make a difference. In order to do this, Infinity has created an inclusive atmosphere that rewards and recognizes for achievement and values individual contributions.

Employees are consistently rewarded for outstanding performance. Our compensation and benefits are among the best in the business. So are the opportunities to grow professionally and personally. That’s why so many of our employees have been with the company for five years or more!

We provide numerous opportunities to advance, recognize talent and reward it.

 

Ready to join the Infinity Contact Team?

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Benefits

Employer of Choice

Infinity Contact offers a comprehensive benefits program that provides financial security as well as personal welfare needs which is critical to employees and their families. Employees who work 30+ hours per week are eligible for the following benefits:

Comprehensive Health Plans

Infinity Contact offers high quality health benefits that are affordable for all of our employees. Benefits include health, dental and vision insurance.

Insuring Your Life & Income

Protecting your life, as well as your quality of life, is important to us. Our insurance benefits include basic life, short term and long term disability, AFLAC supplemental policies and family/medical, military or personal leave.

Saving For Your Future

Helping employees save for the future is important to us. Infinity Contact offers a 401(k) plan with a company match for those who participate.

Balancing Your Life & Work

There is more to life than just work and we offer several resources to help employees make the most of your time in and out of the office. Benefits include:

  • Flexible Reimbursement Accounts
  • Paid Time Off (PTO) and Holidays
  • Employee Assistance Program
  • Employee Discount Programs offering deep discounts for many services in the area. This includes a discounted fitness club membership and many more!

As member of the Infinity Contact team, you can also benefit from our many internal employee programs and activities.

 

Ready to join the Infinity Contact Team?

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Our Culture

Infinity Contact builds on its expertise in technology, data, analytics and contact services to help clients generate maximum results. From the training room to the boardroom, the culture at Infinity Contact is built on 3E’s: Energy, Excellence and Execution.

The Infinity Contact Difference:

Our culture is built off of a fun, vibrant, modern employment approach. Engaging employees and helping each individual perform to their highest potential is the key to our success.

If you’re searching for a progressive company, a professional staff and great benefits, Infinity Contact is the company for you. In fact, there are over 400 talented individuals at Infinity Contact who share your enthusiasm for executing with energy and excellence in all that they do!

We are always on the lookout for hard-working, energetic individuals to join our growing company in Cedar Rapids, Iowa. See our job openings list for career opportunities.

 

Ready to join the Infinity Contact Team?

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Social Responsibility

Social Responsibility

At Infinity Contact we believe in supporting a variety of local and national charities and encourage all employees to become involved.

Employees are encouraged to nominate project ideas, causes and volunteer to coordinate events so we can collaboratively support the community in which we live. Yet another reason why a career at Infinity Contact is always a rewarding experience

 
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Ready to join the Infinity Contact Team?

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FAQs

Frequently Asked Questions

How do I submit my resume to Infinity Contact?

The best way is to search the current job openings available on our Web site. You can do this by clicking OPEN POSITIONS. When you see a position that matches your interests, you can submit a resume by clicking APPLY ONLINE.

 

Are all of your job postings listed?

Job openings are updated regularly. Check back on our Web site frequently to see if any new opportunities are available.

 

How will I know if Infinity Contact is interested in my resume?

A member of our Human Resources team will review each resume to see if background, training, and skills match requirements for the position. If there is a match, you will be contacted with information about next steps.

 

How does the Infinity Contact hiring process work?

Online Application – Identify and apply for the job(s) that interest you and that match your experience / education. Review and update your candidate profile. Be sure to SUBMIT your application to ensure it goes into our system. You will receive an email confirming receipt of your application.

Screening/Interviewing – A member of our Human Resources team will review your resume against job requirements. You may be contacted by a member of our staff who will gather more information or schedule an interview.

Reference Checks and/or Background Verification Process – Infinity Contact conducts reference checks and background verification as part of the employment process.

Once we receive your resume, a member of our Human Resources team will review it. Your resume will be evaluated to see if your educational background, training, skills, and interests match requirements for our positions. If there is a match, you will be contacted with information about next steps.

 

What are the opportunities for career development at Infinity Contact?

Infinity Contact provides opportunities for both professional and personal development. Classroom training (during normal business hours) is provided to help further prime employees for additional growth opportunities as well as help drive current performance.

 

What benefits does Infinity Contact offer its employees?

Infinity Contact offers a total compensation package which includes a comprehensive benefit program for our employees and their families. Learn more about our benefits by clicking the tab to the left. We have a competitive array of benefits available to suit our employees’ varied needs.

 

What is the dress code at Infinity Contact?

Infinity Contact has a casual dress code to allow our employees to work comfortably while still projecting a professional image. The dress code is business casual to casual, depending on the position. A recruiter can provide more information.

 

Does Infinity Contact have recognition programs?

Infinity Contact has multiple employee events and celebrations throughout the year. We also have monthly recognition programs for top sales representatives and employees.

 

Does Infinity Contact support community-action programs?

Yes. Infinity Contact maintains a strong presence in the community and supports employees’ volunteer efforts. We represent community events and causes that are near and dear to our employees. Infinity Contact encourages employees to nominate project ideas, causes and coordinate events so we can collaboratively support the community in which we live.

 

Ready to join the Infinity Contact Team?

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Open Positions

Open Positions

Due to continued expansion we are looking for energetic and experienced individuals to join our growing team.

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